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dc.contributor.authorKirk, Katherine
dc.date.accessioned2022-11-22T12:44:35Z
dc.date.available2022-11-22T12:44:35Z
dc.date.issued2021
dc.identifier.citationKirk, K. and Edgley, A. (2021) 'Insights into nurses' precarious emotional labour in the emergency department', Emergency nurse : the journal of the RCN Accident and Emergency Nursing Association, 29(1), pp. 22-26. doi: https://dx.doi.org/10.7748/en.2020.e2039.en_US
dc.identifier.issn2047-8984
dc.identifier.urihttp://hdl.handle.net/20.500.12904/15998
dc.description.abstractBACKGROUND: Nurses in the emergency department (ED) work in emotionally charged situations and undertake extensive emotional labour. However, that labour is not visible to others, often overlooked and therefore undervalued. Furthermore, there is a lack of literature on the topic., AIM: To explore ED nurses' experiences of emotional labour., METHODS: In-depth semi-structured interviews were conducted with two staff nurses working in the ED of a large UK teaching hospital. Rigorous methods of data collection and analysis, including a strong reflexive stance, were adopted., FINDINGS: Among three overarching themes that emerged from the data, two related more specifically to the ED: 'precarious emotional labour' and 'grieving etiquette'. Participants were found to perform sophisticated forms of emotional labour to manage the precariousness of their role, and to conceal or suppress their own feelings in order to maintain the grieving etiquette., CONCLUSION: The ED is an environment that requires sophisticated but precarious forms of emotional labour. Recognising, valuing and supporting the emotional aspect of an ED nurse's role is essential if emergency services are to remain functional, efficient and humane. Copyright ©2021 RCN Publishing Company Ltd. All rights reserved. Not to be copied, transmitted or recorded in any way, in whole or part, without prior permission of the publishers.
dc.description.urihttps://dx.doi.org/10.7748/en.2020.e2039en_US
dc.language.isoenen_US
dc.publisherRCN Publishingen_US
dc.subjectEmotionsen_US
dc.subjectEmergency nursingen_US
dc.subjectOrganizational cultureen_US
dc.subjectUnited Kingdomen_US
dc.titleInsights into nurses' precarious emotional labour in the emergency departmenten_US
dc.typeArticleen_US
rioxxterms.funderDefault funderen_US
rioxxterms.identifier.projectDefault projecten_US
rioxxterms.versionNAen_US
rioxxterms.versionofrecord10.7748/en.2020.e2039en_US
rioxxterms.typeJournal Article/Reviewen_US
refterms.panelUnspecifieden_US
refterms.dateFirstOnline2021
html.description.abstractBACKGROUND: Nurses in the emergency department (ED) work in emotionally charged situations and undertake extensive emotional labour. However, that labour is not visible to others, often overlooked and therefore undervalued. Furthermore, there is a lack of literature on the topic., AIM: To explore ED nurses' experiences of emotional labour., METHODS: In-depth semi-structured interviews were conducted with two staff nurses working in the ED of a large UK teaching hospital. Rigorous methods of data collection and analysis, including a strong reflexive stance, were adopted., FINDINGS: Among three overarching themes that emerged from the data, two related more specifically to the ED: 'precarious emotional labour' and 'grieving etiquette'. Participants were found to perform sophisticated forms of emotional labour to manage the precariousness of their role, and to conceal or suppress their own feelings in order to maintain the grieving etiquette., CONCLUSION: The ED is an environment that requires sophisticated but precarious forms of emotional labour. Recognising, valuing and supporting the emotional aspect of an ED nurse's role is essential if emergency services are to remain functional, efficient and humane. Copyright ©2021 RCN Publishing Company Ltd. All rights reserved. Not to be copied, transmitted or recorded in any way, in whole or part, without prior permission of the publishers.en_US
rioxxterms.funder.project94a427429a5bcfef7dd04c33360d80cden_US


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