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    About EMERPoliciesDerbyshire Community Health Services NHS Foundation TrustLeicester Partnership TrustNHS Nottingham and Nottinghamshire CCGNottinghamshire Healthcare NHS Foundation TrustNottingham University Hospitals NHS TrustSherwood Forest Hospitals NHS Foundation TrustUniversity Hospitals of Derby and Burton NHS Foundation TrustUniversity Hospitals Of Leicester NHS TrustOther Resources

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    Primary and Community Qualitative Insights

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    Author
    Mason, Paul
    Mulla, Abeda
    Keyword
    COVID-19
    Coronavirus
    Primary Care
    Community Hospitals
    Date
    2020-07
    
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    Publisher's URL
    https://www.strategyunitwm.nhs.uk/publications/primary-and-community-qualitative-insights
    Abstract
    The COVID-19 response required rapid change and innovation across health and care. As part of a wider package of evaluation support, from April to June, the Strategy Unit led some qualitative work (training and supporting CCG staff to conduct interviews) across an STP to capture learning from primary care (primarily PCN clinical leads) and community nursing leads about their experiences. The interviews explored the rapid move to total triage, video and online team communications, changes to day-to-day practices, working with care homes and their views on the backlog and unmet need. We held weekly reflective learning workshops with the CCG to both share learning and provide practical support with the delivery of the interviews. We also provided weekly rapid-cycle reporting of headline findings from an initial analysis of interview notes and recordings. Here we share the three rapid-cycle reports that were provided to the STP during the crisis period.
    Publisher
    The Strategy Unit
    Type
    Article
    URI
    http://hdl.handle.net/20.500.12904/16439
    Collections
    Evaluation

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